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The Big Data Blog
Case Study: Building Patient Trust with Bilingual Voice AI
Client Profile Clinic Type: Community Optometry Practice Location: Southern California Patient Base: 60% English-speaking, 40% Spanish-speaking Challenge: Missed opportunities due to language barriers and patient hesitation in scheduling over the phone. Challenge The clinic served a diverse community, with a large percentage of patients more comfortable speaking Spanish. However, most of the staff were English-speaking, leading to frequent miscommunications and dropped calls.
Oct 142 min read
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Smart Vision Health enters a Business Associate Agreement (BAA) with OpenAI
Smart Vision Health enters a Business Associate Agreement (BAA) with OpenAI , it brings major trust and compliance benefits for our...
Oct 111 min read
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Q4 plan to maximize revenue
Q4 (October–December) is typically the highest revenue quarter for optometry offices across the U.S. because of end-of-year insurance...
Oct 92 min read
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90% of patients prefer using phones
Around 90% of patients prefer using phones (calls or text) to communicate with their doctors for a few key reasons: 1. Convenience and...
Oct 91 min read
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Careline AI — The Leading Bilingual Voice AI in Healthcare
Careline AI is redefining how healthcare providers communicate with patients. Built by Smart Vision Health, Careline is the world’s most...
Oct 72 min read
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Recovering $240K a Year from Missed Calls
Client Profile Clinic Type: Multi-location Optometry Practice Location: Metro Area, U.S. Size: 4 offices, 12 staff Challenge: High...
Oct 61 min read
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Enhancing Healthcare Scheduling with AI
Efficient scheduling in healthcare is crucial for delivering timely patient care and optimizing resource use. Traditional scheduling...
Oct 63 min read
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90-Day Action Plan to increase Profit Margin by 20%
What is a 90-day step-by-step profit margin improvement plan for an optometry office in a competitive metropolitan area? The goal:...
Oct 32 min read
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