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The Big Data Blog
90-Day Action Plan to increase Profit Margin by 20%
What is a 90-day step-by-step profit margin improvement plan for an optometry office in a competitive metropolitan area? The goal:...
Oct 32 min read
Stand out from competitors
Metropolitan optometry markets are some of the most competitive. To stand out, an optometry office needs to highlight both clinical...
Oct 22 min read
Building patient loyalty
Building patient loyalty in optometry is about turning one-time visits into long-term relationships. In a market where patients can...
Oct 12 min read
Top ROI Drivers for Multi-Location Optometry Practices
If an optometry group is running 2–10 office locations , the ROI levers shift from just “capturing missed calls” to scaling across...
Sep 263 min read
Breaking into $1M+ in annual revenue
Breaking into $1M+ in annual revenue is a big milestone for an optometry practice — and only about 25–30% of practices ever reach it ....
Sep 252 min read
Top 25 questions patients typically ask optometry offices
Appointments & Scheduling “Can I book an appointment?” “Do you have anything available this week/evening/weekend?” “How long will the eye...
Sep 221 min read
Revolutionizing Voicemail with Careline AI
In healthcare — and especially in optometry/dental recall campaigns — a large share of outbound recall calls end up in voicemail . Based...
Sep 182 min read


Native-Language Recall Works Better
Trust & Comfort Patients feel you “see them” as individuals, not just names on a list. Speaking their first language signals cultural...
Sep 162 min read
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