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Dental Clinic Case: The $500K Opportunity Hidden in Missed Calls


A high-performing dental clinic is generating $1 million in annual revenue.The team is efficient, the patients are loyal, and the books are full.


But something’s holding them back from reaching their next milestone:$1.5 million per year.


The Bottleneck: Missed Calls = Missed Appointments

  • Patients call to book, reschedule, or ask questions.

  • Front desk is already busy with in-office patients, billing, insurance, and checkouts.

  • 20–30% of inbound calls are missed, especially during peak hours or lunch.

  • Many patients never call back — they delay care, go elsewhere, or give up.


Careline AI Removes the Bottleneck

Unlike a human receptionist, Careline AI answers every call — instantly — even if 10 patients call at once.

It:

  • Books cleanings, consults, and treatment follow-ups.

  • Handles cancellations and reschedules.

  • Captures leads after hours or weekends.

  • Never puts patients on hold or sends them to voicemail.

  • Every missed call becomes a new opportunity to book and retain patients.


Financial Impact: From $1M → $1.5M

Metric

Estimate

Avg. value per booked dental patient

$300–$500 (cleanings, fillings, x-rays, etc.)

Missed calls per week

40–60

Lost booking opportunities/month

~80–120

Monthly revenue lost

~$20,000–$40,000

Annualized missed revenue

$240,000–$500,000

Recovered with Careline AI

~70%

Potential Revenue Uplift

$200K–$350K/year, closing gap to $1.5M target


 
 
 

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