Estimated ROI of Voice AI for a Dental Office
- Yaopeng Zhou
- Jul 7
- 1 min read
Using Voice AI in a dental office can produce a high return on investment (ROI) by reducing no-shows, filling cancellations, increasing reactivations, and saving staff time. Here's a breakdown of the estimated ROI with real-world assumptions:
Estimated ROI of Voice AI for a Dental Office
Assumptions
Practice size: 3 providers (1 doctor + 2 hygienists)
Avg production per patient visit: $300
Avg monthly patient volume: 500 visits
Voice AI used for:✅ Appointment confirmation✅ No-show rescheduling✅ Hygiene recall/reactivation✅ Last-minute cancellation fill-in
ROI Breakdown by Impact Area
1. 🚫 Reducing No-Shows (from 10% → 5%)
Saved 25 appointments/month
25 x $300 = $7,500/mo recovered revenue
2. 📞 Reactivating Lapsed Hygiene Patients
Re-engage 50 inactive patients/year via Voice AI
50 x $300 = $15,000/year
3. 📅 Filling Same-Day Cancellations
Voice AI auto-calls waitlist → fills 5 appointments/month
5 x $300 = $1,500/mo = $18,000/year
4. ⏱️ Staff Time Saved
Save 2–4 hours/day from manual calls
60–80 hours/month x $25/hr avg wage = $1,500–$2,000/month saved
Total Annual Impact
Benefit Area | Estimated Value |
Reduced No-Shows | $90,000/year |
Filled Cancellations | $18,000/year |
Reactivated Patients | $15,000/year |
Staff Time Savings | ~$18,000/year |
Total Annual ROI Estimate | $141,000+ |
Cost of Voice AI
monthly Voice AI service: $675/month
Annual cost: $8,100
Estimated ROI
Return: ~$141,000Investment: ~$9,000➡️ ROI = ~1,549% (or ~15x return on spend)

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