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Estimated ROI of Voice AI for a Dental Office

Using Voice AI in a dental office can produce a high return on investment (ROI) by reducing no-shows, filling cancellations, increasing reactivations, and saving staff time. Here's a breakdown of the estimated ROI with real-world assumptions:



Estimated ROI of Voice AI for a Dental Office


Assumptions

  • Practice size: 3 providers (1 doctor + 2 hygienists)

  • Avg production per patient visit: $300

  • Avg monthly patient volume: 500 visits

  • Voice AI used for:✅ Appointment confirmation✅ No-show rescheduling✅ Hygiene recall/reactivation✅ Last-minute cancellation fill-in


ROI Breakdown by Impact Area

1. 🚫 Reducing No-Shows (from 10% → 5%)

  • Saved 25 appointments/month

  • 25 x $300 = $7,500/mo recovered revenue

2. 📞 Reactivating Lapsed Hygiene Patients

  • Re-engage 50 inactive patients/year via Voice AI

  • 50 x $300 = $15,000/year

3. 📅 Filling Same-Day Cancellations

  • Voice AI auto-calls waitlist → fills 5 appointments/month

  • 5 x $300 = $1,500/mo = $18,000/year

4. ⏱️ Staff Time Saved

  • Save 2–4 hours/day from manual calls

  • 60–80 hours/month x $25/hr avg wage = $1,500–$2,000/month saved


Total Annual Impact

Benefit Area

Estimated Value

Reduced No-Shows

$90,000/year

Filled Cancellations

$18,000/year

Reactivated Patients

$15,000/year

Staff Time Savings

~$18,000/year

Total Annual ROI Estimate

$141,000+


Cost of Voice AI

  • monthly Voice AI service: $675/month

  • Annual cost: $8,100


Estimated ROI

Return: ~$141,000Investment: ~$9,000➡️ ROI = ~1,549% (or ~15x return on spend)


 
 
 

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