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The Big Data Blog
Calling and confirming patient appointments--operational, logistical, and human challenges
1. Staffing Constraints Front desk teams are stretched thin : They juggle check-ins, insurance verifications, billing, patient questions,...
Jul 10, 20252 min read
Breakdown: Median Revenue by Dental Office Type
Source: ADA Health Policy Institute, Sikka Insights, Henry Schein practice metrics (2023–2024) The median annual revenue for a dental...
Jul 7, 20251 min read
Breakdown of the Median Revenue Range for optometry
Based on data from the American Optometric Association (AOA) and industry reports (VisionWatch, Jobson, etc.) Metric Median Value Annual...
Jul 7, 20251 min read
Estimated ROI of Voice AI for an Optometry Practice
Practice Assumptions 1 OD + 2 techs + optical staff Avg patient volume: 2 00 visits/month Avg revenue per visit: $350 (exam + eyewear or...
Jul 7, 20251 min read
Estimated ROI of Voice AI for a Dental Office
Using Voice AI in a dental office can produce a high return on investment (ROI) by reducing no-shows, filling cancellations, increasing...
Jul 7, 20251 min read
Optometry Patient Churn Rate – Industry Benchmarks
Practice Type Annual Patient Churn Rate Independent Optometry 15% – 30% Chain/Retail Locations 25% – 40% High-retention Practices <10% A...
Jul 7, 20251 min read
Dental Patient Churn Rate – Benchmarks and Insights
Type of Practice Annual Patient Churn Rate General Dental Practice 15% – 25% Corporate/DSO Practices 20% – 30% High-performing Offices...
Jul 7, 20251 min read
Voice AI + SMS vs. Other software (For Appointment Confirmation, Rescheduling, and Recall)
Feature / Capability Voice AI + SMS Automation Other Software Appointment Confirmation ✅ Real-time via voice + SMS; auto-reschedules ✅...
Jul 3, 20251 min read
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